Service

In addition to our modular Social Intranet & Enterprise Network solutions we also offer custom software development. We are happy to support you in realizing your ideas and concepts. Together we will find a solution for the digital transformation of your processes.

Introducing a Peakfactor Network

Peakfactor is there to help you optimize your workflow. That not only includes the provision of software, but also a professional and suitable service. With Peakfactor you are not buying an anonymous software. Personal contact is very important to us. We support you from the initial analysis all the way through the implementation of your new platform and beyond. Together we analyze and find your potential. We are your personal point of contact for efficient internal communication & collaboration!

1

Needs assessment & requirements analysis

Starting point of any project is an understanding of your internal processes and needs. Together we analyse your situation and structure. This way we can determine your requirements and potential for optimization.

2

Concept phase

Together we define your individual requirements list. The goal is to adapt our system to your organization - not the other way around.

3

Configuration & Implementation

The implementation follows a coordinated project plan and timeline. This can also includes the integration of external software, the connection to your website and data migration from existing systems. The final release comes after a thorough quality check and extensive testing.

4

Go live

After the implementation and a brief training for your administrators your new network can go online. Thanks to Peakfactor's flexibility and scalability future adaptations are always possible.

Operation

Your system stays up-to-date through regular updates and therefore guaranties you a smooth and safe operation. Regular data back-ups ensure that your data and information never gets lost.

Support

We know our software as good as you know your organization because we have created the concept and developed it. Our competent support team will be there to personally help you with all your questions and challenges.